Shipping & Return
SHIPPING
- I offer Free USPS First Class domestic and global mail on orders $95 and over
- $5.00 Flat rate domestic shipping on orders under $95
- Weight based International shipping on orders under $200
- I typically pack and ship packages the same day on orders before 12pm PST Monday - Friday.
- Orders shipped Friday's with expedited services may not necessarily be delivered on the weekends. UPS Next Day Air is next business day (not next day).
Returns & Exchanges
- I gladly accepts returns and exchanges of non-sale items within 30 days of the delivery of your item(s) for a full refund. Only regular priced items may be refunded. Sale items are final sale, and cannot be refunded. But before you send anything back, please contact me at shang.daili@gmail.com if you have any problems with your order so I can work out the best solution (for example, sometimes it's not necessary to send an item back).
- If I do agree you should send an item back in order to receive a refund or exchange, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If the item is not returned in its original condition, you are responsible for any loss in value.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.